VLBLOGISTICSBack to Home

Terms & Conditions

Last Updated: March 15, 2024

These Terms and Conditions (“Terms”) govern your use of the VLB Logistics website and services. By accessing our website or engaging our services, you agree to be bound by these Terms.

1. Service Requests

All logistics services provided by VLB Logistics are subject to availability and confirmation. Submitting a consultation request or service inquiry through our website does not constitute a binding agreement. Services are confirmed only upon written or verbal acknowledgment from our team.

2. Scheduling and Delivery

While we strive to meet all scheduled delivery times, VLB Logistics cannot guarantee exact delivery windows due to factors beyond our control, including but not limited to weather conditions, traffic, mechanical issues, and third-party delays. Estimated delivery times are provided in good faith and are not binding commitments.

3. Liability Limitations

VLB Logistics shall not be liable for indirect, incidental, special, or consequential damages arising from the use of our services. Our total liability for any claim related to our services shall not exceed the fees paid for the specific service giving rise to the claim. We recommend clients obtain appropriate insurance for high-value shipments.

4. Payment Expectations

Payment terms are established during service confirmation. Unless otherwise agreed upon in writing, payment is due upon completion of service. Late payments may incur reasonable administrative fees. All rates quoted are subject to change based on fuel costs, route adjustments, or additional service requirements communicated prior to service delivery.

5. Cancellations

Clients may cancel confirmed service requests with advance notice. Cancellations made more than 48 hours before the scheduled service incur no fees. Cancellations within 48 hours may be subject to a cancellation fee based on resources already allocated. No-shows without prior communication are subject to full service charges.

6. Client Responsibilities

Clients are responsible for:

  • Providing accurate pickup and delivery information
  • Ensuring items are properly packaged and labeled
  • Disclosing any hazardous, fragile, or restricted materials
  • Being available or designating a representative for pickup and delivery
  • Communicating changes to schedules as early as possible

7. Intellectual Property

All content on the VLB Logistics website, including text, graphics, logos, and images, is our property or the property of our licensors and is protected by applicable intellectual property laws. Unauthorized use of any materials is prohibited.

8. Modifications

We reserve the right to modify these Terms at any time. Changes become effective upon posting to our website. Continued use of our services after modifications constitutes acceptance of the updated Terms.

9. Governing Law

These Terms are governed by the laws of the State of Florida, United States of America. Any disputes arising from these Terms or our services shall be resolved in the courts of Hillsborough County, Florida.

10. Contact

For questions about these Terms, contact us at:

VLB Logistics
1841 Bearberry Cir, Apt 106
Lutz, Florida 33559
Email: info@vlblogistics.com
Phone: (813) 742-0198